Help Desk

Welcome to the KAB Help Desk. The mission of the help desk is to provide our customers with a higher level of technical support by building a foundation that allows for the continuous improvement of service from the initial request until the final resolution. We will ensure that customer calls are responded to promptly, courteously and professionally.  

Please contact our office during normal business hours to speak with a technician, or submit a service request online through our online portal.  If this is an emergency, technicians are on call 24/7/365 to assist you.

 

Remote Support Options

KAB Computers offers several remote support options:

  • Join.Me

{#/pub/images/join1.jpg}Allows a technician to remotely connect for a one-time session. Please contact one of our technicians before connecting to this service. Click here to connect: https://join.me

 

 

  • Logmein

logmein_logo1.jpgAllows our technicians to connect remotely at any time. It is a third party software package. Click here for more information: www.logmein.com

 

  • Microsoft Terminal Server/Remote Desktop

    {#/pub/images/rdp.png}Allows our technicians to connect remotely at any time. This feature is built into Microsoft Windows, and optional on Microsoft Windows Server environments.

 

 

  

  • Traditional VPN connections

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Allows our technicians to connect remotely at any time. This feature is built into Microsoft Windows, and optional on Microsoft Windows Server environments.

 

Downloadable Documents

(Click to download)

Your ISP Information

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